This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

needing to use private window to access certain sites

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas jonzn4SUSE

more options

For some reason I can only access some sites by using private window. Why is that?

For some reason I can only access some sites by using private window. Why is that?

Valitud lahendus

Smells like an add-on issue. Do you have the same issue with Firefox in Troubleshoot Mode?

I ass-u-me in Private mode you have no add-ons which is why it works.

Loe vastust kontekstis 👍 0

All Replies (3)

more options

How can we help you when you have provided nothing. No links to sites. No steps to replicate. No screenshots.

Helpful?

more options

Not sure what you need. The sites in question, today, are bluemountain.com and dropbox.com. However, I had this problem a couple of days ago with another site but don't remember which. As you can see on the screenshot, the sign in just hangs there... However, when I go into private window, there is no problem. Thanks for any suggestions that you might be able to give me. claire

Helpful?

more options

Valitud lahendus

Smells like an add-on issue. Do you have the same issue with Firefox in Troubleshoot Mode?

I ass-u-me in Private mode you have no add-ons which is why it works.

Muudetud jonzn4SUSE poolt

Helpful?

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.