This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

site images often do not load (ex: amazon shopping cart)

  • 27 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

All Replies (20)

more options

Make sure you haven't enabled High Contrast mode in the OS settings.

Make sure you allow pages to choose their own colors as this affects background images.

  • Settings -> General -> Language and Appearance -> Colors -> Manage Colors
    "Override the colors specified by the page with your selections above"

Try "Never" if the default "Only with High Contrast themes" isn't working.

Helpful?

more options

Setting was at NEVER, tried all 3 settings, does not make the images appear.

Helpful?

more options

Also, this version of FF is opening new windows smaller than full size (tiling maybe?) and I want them to open without any gaps that I can accidentally type into.

Helpful?

more options

Also can't see the main image in Etsy, but do see the thumbnails. But they won't open.

Helpful?

more options

And also cannot see the images in the RESULTS page on Amazon.

Helpful?

more options

This is a firefox problem, not my DNS or other outside setting, because I can see the images with Safari 11.1.2.

In the "recommendations" area, I see a thumbnail. When I open it in another tab, NO IMAGE !

Clicking on amazon "help" at the bottom of the page to open it, loading is stuck while trying to load a script addressed as " images-na.ssl-images-amazon.com "

Muudetud FireFoxSucks poolt

Helpful?

more options

Show the issue(s). Provide screenshots and links. Here what I see.

Helpful?

more options

the area where the thumbnails should be is blank. On Amazon, I might seen the empty square, or sometimes on a product page a small ovalish shape, which is new behavior. CLicking on the empty area does not bring up the full size image.

There is sometimes a script being called, visible in Firefox lower left corner. Something like "images - [something] -ssl.amazon.com" and sometimes the loading just spins forever.

This page is behaving normally, wrt thumbnails showing full size when clicked upon: https://www.amazon.com/RYOBI-800-Watt-Automotive-Power-Inverter/dp/B09SY6K83M

Randomly bad behavior...

Helpful?

more options

screen shot of part of shopping cart page

Helpful?

more options

product search results page

Helpful?

more options

But at the moment, clicking on the text to open the specific product in a new tab, I AM able to get the thumbnails to open full size. Randomly weird.

Helpful?

more options

Another site that is no longer showing images: https://www.imdb.com/name/nm0005088/mediaviewer/rm4103093761/

I spent 15 minutes going thru my Extensions/AddOns and turning off the privacy filters. No difference.

Helpful?

more options

I see images coming from m.media-amazon.com/images Nothing seems to blocked by ETP.

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

Helpful?

more options

The above give me a headache. Noticed that loading gets hung up on some other "images" address within amazon.

I can see images in troubleshooting mode.

I don't know if I was using Hardware acceleration, when I go there in Troubleshoot mode, the option does not exist until I uncheck the only option. then it says its being used. But I have not CHANGED it in years, so how could it suddenly give a problem, if it was ON ? I'll turn it off & restart normal mode & see what happens...

Not using any sort of Theme other than the default.

Helpful?

more options

Confused, I can uncheck both "use recommended" and "acceleration." What should I select, recomm. or neither? I have a feeling that Recomm acivates accel, but hides it from you for some stupid/sloppy design reason.

With Recomm, the amazon cart does not show images & the text is offscreen to the right except for a couple letters. But a product page does show the image. Unchecking both, same as above. Unless I need to restart firefox to make ANY change in the PERFORMANCE setting?

Helpful?

more options

extension checking, what a PIA. > Note: If you have a large number of extensions, it may be quicker to enable more than one extension at a time. The method with the fewest number of restarts required is: Enable half the extensions in this list, then restart Firefox and test for the problem. If the problem reoccurs, you know that the faulty extension is one of the ones you just enabled. If the problem does not occur, you know the faulty extension is one of the disabled ones. Repeat the process until the faulty extension is found.

Helpful?

more options

I can see both with all Ext disabled. Really hate running 200 tabs naked to the world, I'm getting datamined out the yazoo right now...

Helpful?

more options

Both work with the first 20 something re enabled.

Helpful?

more options

Also, seems to have switched to a Dark Mode type theme. Is there a time of day auto dark mode?

Worked my way up to enabling NoScript and images load BUT it warns me:

NOSCRIPT XSS WARNING NoScript detected a potential Cross-Site Scripting attack

from https://www.amazon.com to https://images-na.ssl-images-amazon.com.

Suspicious data:

Error: Timeout! DOS attack attempt?,(URL) https://images-na.ssl-images-amazon.com/images/S/apesafeframe/ape/sf/whitelisted/desktop/sf-1.50.141975f3.html

Block this request Always block document requests from https://www.amazon.com to https://images-na.ssl-images-amazon.com Allow this request Always allow document requests from https://www.amazon.com to https://images-na.ssl-images-amazon.com

Helpful?

more options

I think a lot of my replies have been lost somehow. Just as well, here is the chronological list of actions taken:

re enabled about 22 ext ending with firefox Multi-Account Containers left off -- no that is not at the top of the disabled list...

bottom of Enabled list is firefox lightbeam

re enabling from Firefox Multi Account Containers forcecopy ghostery google analytics opt out google container (isolates google into one container) google search link fix

cart & product images work

https everywhere I don't care about cookies ignore google scripts IP address information & domain... Ironvest javascript toggle on & off legibility my Sessions no coin / no miner ? cart & product images work

enabled NoScript

NoScript detected a potential Cross-Site Scripting attack from https://www.amazon.com to https://images-na.ssl-images-amazon.com.

Suspicious data: Error: Timeout! DOS attack attempt?,(URL) https://images-na.ssl-images-amazon.com/images/S/apesafeframe/ape/sf/whitelisted/desktop/sf-1.50.141975f3.html

cart & product images work CHOSE ALLOWED ALWAYS

noSquint Plus pinterest Guest privacy badger

ERROR MSG: I think this is the product image page I'm using to test with:

NoScript detected a potential Cross-Site Scripting attack

from [...] to https://www.amazon.com.

Suspicious data:

Error: Timeout! DOS attack attempt?,(URL) https://www.amazon.com/gp/productB085ZZ7V6Yref=ox_sc_act_image_1smid=ATVPDKIKX0DER&psc=1

Block this request Always block document requests from [...] to https://www.amazon.com Allow this request Always allow document requests from [...] to https://www.amazon.com

cart & product images work CHOSE ALLOWED ALWAYS

request control (for HTTP) save page WE sci-hub IT search by image smart referer social disconnect plus tab session manager

cart & product images work

theme font and size changer

cart & product images work

uBlock adblock plus UnPaywall Video Download Helper Youtube Age Restriction Unblocker Youtube video and audio downloader (Dvt Edition

LOST THE IMAGES IN THE SHOPPING CART

TURNED OFF uBlock adblock plus shopping cart came back so removed the addon.

I have about 51 active addons. Is there a way to mass delete the "disabled" ones that don't work anymore?

Helpful?

  1. 1
  2. 2
Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.