This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Cannot use Snagit 8's scrolling window feature with Firefox anymore.

  • 2 vastust
  • 61 on selline probleem
  • 7 views
  • Viimati vastas jamesc

AnonymousUser
AnonymousUser
more options

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captures what is viewed on the screen and no longer scrolls down to capture the whole page. I can still do this in IE (blah).

== The last update

Snagit 8 is a screen capture program. It has a scrolling window feature that captures the whole web page. After the last FF update it no longer functions. It only captures what is viewed on the screen and no longer scrolls down to capture the whole page. I can still do this in IE (blah). == The last update

All Replies (2)

AnonymousUser
AnonymousUser Küsimuse esitaja
more options

same problem for me but no solution. IE8 ok.

jamesc
jamesc
more options

I have a similar problem, but with the popular program Hypersnap 5 from www.hyperionics.com. 

I can still perform scroll/captures with Internet Explorer 6; but not with IE7, nor any of the Firefoxes! Even their upgrade to Hypersnap 6 doesn't help..
Is there a security setting which can be switched "off" temporarily?