Bookmarks apears as usual between History and Tools, But it no longer apears as a drop down list and the 'Star' that adds new bookmarks is also gone. I at first thought a simple refesh would bring them back but no, then I tryed the 'help' advice but was o
Bookmarks apears as usual between History and Tools, But it no longer apears as a drop down list and the 'Star' that adds new bookmarks is also gone. I at first thought a simple refesh would bring them back but no, then I tryed the 'help' advice but was overly complicated but indicated that it was a fairly comon problen. I've now tryed system restore and re-install, still no drop-down Bookmark lists or options for creating a new list
All Replies (2)
See this and provide the information. Probably caused by an extension: https://support.mozilla.com/en-US/kb/Using+the+Troubleshooting+Information+page
I have copyed and pasted the page your on-line help guide asked to look at Now what do we do next the information in using trouble shooting is not clear in proceding
Application Basics
Name Firefox
Version 3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console 6.0.03 true
Java Console 6.0.05 true
Java Console 6.0.07 true
Java Console 6.0.13 true
Java Console 6.0.14 true
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
Java Quick Starter 1.0 true jqs@sun.com
AVG Safe Search 9.0.0.812 true {3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar 4.002.023.004 true avg@igeared
RealPlayer Browser Record Plugin 1.1.3 true
Modified Preferences
Name
Value
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:1.9.2.3
browser.tabs.warnOnClose false
extensions.lastAppVersion 3.6.3
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
keyword.URL http://uk.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_uk&p=
network.cookie.prefsMigrated true
places.last_vacuum 1273331916
privacy.sanitize.migrateFx3Prefs true