This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

The installation program of 3.6.4 version asks me closing Firefox to continue the installation. But after the closing of Firefox, it asks the same. How shall I do ?

more options

I tried to install the 3.6.6 update, but it asked me closing Firefox. I did that, but it continues showing the same message "Fermez Firefox pour continuer (close Firefox to continue)".

This happened

Every time Firefox opened

== I tried to update Firefox

I tried to install the 3.6.6 update, but it asked me closing Firefox. I did that, but it continues showing the same message "Fermez Firefox pour continuer (close Firefox to continue)". == This happened == Every time Firefox opened == I tried to update Firefox

Valitud lahendus

Make sure that there are no Firefox processes left in the Task Manager (Shift+Ctrl+ESC, Processes tab)

See also http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Loe vastust kontekstis 👍 0

All Replies (2)

more options

I made a mistake on the title of the topic : it is 3.6.6 and not 3.6.4 installation program.

more options

Valitud lahendus

Make sure that there are no Firefox processes left in the Task Manager (Shift+Ctrl+ESC, Processes tab)

See also http://kb.mozillazine.org/Software_Update (Software Update not working properly)