This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I tried downloading new version but couldnt connect due to proxy settings. Then tried to delete download and revert to my current version but now unable to connect to internet at all which is def working as I can use my laptop. What do i need to do? Th

  • 1 vastus
  • 4 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

Internet and firefox worked, i downloaded new version which would not work due to proxy settings. I then deleted download and thought i could revert to current version but now I am unable to connect to the internet at all using mozilla or explorer. My internet connection is fine as Im able to use my laptop. Please help im not very good with computers. Thanks.

== i tried to download newer version of firefox

Internet and firefox worked, i downloaded new version which would not work due to proxy settings. I then deleted download and thought i could revert to current version but now I am unable to connect to the internet at all using mozilla or explorer. My internet connection is fine as Im able to use my laptop. Please help im not very good with computers. Thanks. == i tried to download newer version of firefox

All Replies (1)

more options

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings". See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection setting here: Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select No Proxy