This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How do I reset Cyberlink to allow downloads?

more options

I have an attachment on an e-mail. When I clicked on the attachment (photo) a Cyberlink screen popped up -- "allow" or "not allow". I accidentally clicked "not allow". Now I can't download any attachments on any e-mail. Can Cyberlink be reset?

This happened

A few times a week

I have an attachment on an e-mail. When I clicked on the attachment (photo) a Cyberlink screen popped up -- "allow" or "not allow". I accidentally clicked "not allow". Now I can't download any attachments on any e-mail. Can Cyberlink be reset? == This happened == A few times a week

All Replies (2)

more options

That is a question for Cyberlink support. Cyberlink isn't part of Firefox.

more options

I shall assume you are correct. I just want to add that it is computer specific (does not affect the same e-mail on a different computer), and downloads also work normal on Internet Explorer. I do prefer to use Mozilla Firefox