This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Settings in tools>options all appear correct.

  • 1 vastus
  • 18 on selline probleem
  • 1 view
  • Viimati vastas cor-el

tjm3
tjm3
more options

the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Cannot move back and forth. Yet, history is still present, and the shortcut buttons to e-mail, etc. still work. I jsut have to enter all the passwords each time. Also, I can't move from an e-mail web message directly back to my inbox. Settings in tools>options all appear correct.

virus/bot, maybe?

the back, forward, refresh and stop buttons are greyed out, and saved passwords don't work. Cannot move back and forth. Yet, history is still present, and the shortcut buttons to e-mail, etc. still work. I jsut have to enter all the passwords each time. Also, I can't move from an e-mail web message directly back to my inbox. Settings in tools>options all appear correct. virus/bot, maybe?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed

See also #Always_start_Firefox_in_a_private_browsing_session|Always start Firefox in a private browsing session

See also http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox