This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I want to import my favorites from internet explorer, but under the File menu, impot is greyed out.

  • 3 vastust
  • 4 on selline probleem
  • 3 views
  • Viimati vastas cor-el

more options

Under the file menu on Firefox, the command "import" is greyed out; so I cannot get to the step of importing favorites. What do I do?

Under the file menu on Firefox, the command "import" is greyed out; so I cannot get to the step of importing favorites. What do I do?

All Replies (3)

more options

Another option is to use IE to export your Favorites to an HTML file, and then you can import that using Bookmarks > Organizer.

In IE, use File > Import and Export... (that's the name in IE7, don't have IE8 on this PC)

More info for importing into Firefox: Importing Bookmarks from an HTML File

Any luck?

more options

I am running Safari under OS X 10.6.4. No I.E.

more options
  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed


See Private Browsing - Use Firefox without saving history and http://kb.mozillazine.org/Issues_related_to_Private_Browsing