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When opening firefox, how can I stop this error message pops-up: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS

  • 6 vastust
  • 47 on selline probleem
  • 16 views
  • Viimati vastas PenyB

PenyB
PenyB
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This is in the body of the error message.

'[JavaScript Error: "dir is null" {file: "file:///C:/Users/Peny/AppData/Roaming/Mozilla/Firefox/Profiles/1ga2twaw.default/extensions/%7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D/components/nsForecastfox.js" line: 323}]' when calling method: [ffIDiskService::get]

This is in the body of the error message. '[JavaScript Error: "dir is null" {file: "file:///C:/Users/Peny/AppData/Roaming/Mozilla/Firefox/Profiles/1ga2twaw.default/extensions/%7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D/components/nsForecastfox.js" line: 323}]' when calling method: [ffIDiskService::get]

Valitud lahendus

Try starting Firefox in safe mode, you should be able to access the add-ons manager whilst in safe mode and disableuninstall add-ons there.

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All Replies (6)

TonyE
TonyE
  • Moderator
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This is caused by a problem with the Forecastfox add-on. You can stop the error by either disabling or uninstalling the Forecastfox add-on.

  1. Open the add-ons manager - in the menus select Tools, then Add-ons
  2. In the add-ons manager go to the Extensions panel
  3. In the list of add-ons click on Forecastfox to select it, then either click on the Disable or Uninstall button
  4. Re-start Firefox to complete the process

Do you have Personas Plus 1.6 installed? If you do try disabling that one instead, it has been causing problems with add-ons.

PenyB
PenyB Küsimuse esitaja
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Thank you TonyE. However, when I click on Add-ons, nothing happens & freezes my system with this message.... A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsExtensionManager.js:623 I do have a Personas icon in Tools but no button to uninstall. How or where can I disable it? Thanks again, very much!

TonyE
TonyE
  • Moderator
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Valitud lahendus

Try starting Firefox in safe mode, you should be able to access the add-ons manager whilst in safe mode and disableuninstall add-ons there.

PenyB
PenyB Küsimuse esitaja
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TonyE, you're a genius! It worked in safemode! I'm not going crazy anymore with that annoying error message & freezing system. The best part, I'm learning to trouble shoot, in my sunset years. Thank you! Luv U, & take care!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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FYI: The "nsExtensionManager.js:623" issue is caused by an incompatibility of Personas Plus 1.6 with the Google Toolbar.

See Bug 590608 - Personas Plus 1.6 incompatibility with Google Toolbar

Your user agent shows that you have the Fast Browser Search toolbar (FBSMTWB) installed.

Control Panel > Add or Remove Programs. Uninstall "Fast Browser search protection" and "Fast Browser Search" (MyWebTatoo) (My Tattoons) (mywebtattoo.com)(www.tattoodle.com)

Files: fast-browser-search.xml, fbstoolbar.jar, fbstoolbar.manifest
http://www.tattoodle.com/uninstall.aspx

See these pages and threads about Fast Browser Search (FBSMTWB in the user agent, Help > About).

PenyB
PenyB Küsimuse esitaja
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Thank you too, Cor-el. I'm saving a copy of your response in my "tips" file. I am so glad there's people like you, ready to help us newbies & PC-dummies. Bear hugs!