This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I cannot open this website in firefox : http://getsatisfaction.com/mozilla_messaging/products/mozilla_thunderbird

  • 1 vastus
  • 4 on selline probleem
  • 2 views
  • Viimati vastas cor-el

flintstone41
flintstone41
more options

When I try to open this website in FF , I see only a blank page , no errors .When trying with Internet explorer , no problems . Clearing my cookies and cache did not enable me to load the websites that did not work in Firefox Proxy settings OK. Disabling Windows firewall doesn't help .I have cleared the cache and the history as well .

When I try to open this website in FF , I see only a blank page , no errors .When trying with Internet explorer , no problems . Clearing my cookies and cache did not enable me to load the websites that did not work in Firefox Proxy settings OK. Disabling Windows firewall doesn't help .I have cleared the cache and the history as well .

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also: