Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

The download of Firefox 3.6.9 paused

  • 1 vastus
  • 22 on selline probleem
  • 17 views
  • Viimati vastas cor-el

more options

Firefox has always updated automatically for me when the browser opens, as indicated in the settings. I have not had an update since 3.6.8, although version 3.6.9 dates from Sept. 2010. One of the drop-down tabs under "Help" indicates "Resume Downloading Firefox 3.6.9", but when I open this field the download does not continue. Please advise. Thank you.

Firefox has always updated automatically for me when the browser opens, as indicated in the settings. I have not had an update since 3.6.8, although version 3.6.9 dates from Sept. 2010. One of the drop-down tabs under "Help" indicates "Resume Downloading Firefox 3.6.9", but when I open this field the download does not continue. Please advise. Thank you.

All Replies (1)

more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates