We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox will not print but always give me the option to save page or pages as a PDF File

William
William
more options

When I try to Print a Web Page or Pages I am always given the option to save the Web Page or Web Pages as a PDF file.

I have several Printers which can convert Web Pages to PDF files but when I use use my default printer Epsom 415 I am still directed to save the PDF file Print. This happens with all Web Pages

When I try to Print a Web Page or Pages I am always given the option to save the Web Page or Web Pages as a PDF file. I have several Printers which can convert Web Pages to PDF files but when I use use my default printer Epsom 415 I am still directed to save the PDF file Print. This happens with all Web Pages

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

File > Print - then you see the "native print dialog" box, what is selected in the Printer - Name box at the top?

William
William Küsimuse esitaja
more options

Thank you for your reply. When I open the Print Menu I get "File - Save As" a PDF File. No chance to choose my default printer.

The print Menu on my Laptop running Windows 7 works fine.

My Laptop uses exactly the same set up as my Desktop which runs Windows XP I have used Firefox for over two years and never have had a print problem. I have always been able to convert Web Pages to PDF files when wanted and I have always been able to print Web Pages with no problem.

Thank you.

William Henry

Muudetud the-edmeister poolt

the-edmeister
the-edmeister
  • Moderator
more options

Try the reset described here - for the Epson 415 printer:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer