This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

First I click on bookmark to bookmark location; then under folder I click "choose;" I expect to see all my folders for me to select from, but they are not visible. Help.

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

I want to bookmark a website. I click Bookmarks on the tool bar and then bookmark this page. A field opens that allows choices under the heading "folder." I click on the downward arrow to see the choices: I choose the fourth option "Choose" expecting to see a vertical, alphabetical list of my folders. Instead I am given a choice between unsorted bookmarks, bookmarks toolbar, and bookmarks menu. No folders in sight. This started happening today In the past I was always able to select the folder for the bookmark.

I want to bookmark a website. I click Bookmarks on the tool bar and then bookmark this page. A field opens that allows choices under the heading "folder." I click on the downward arrow to see the choices: I choose the fourth option "Choose" expecting to see a vertical, alphabetical list of my folders. Instead I am given a choice between unsorted bookmarks, bookmarks toolbar, and bookmarks menu. No folders in sight. This started happening today In the past I was always able to select the folder for the bookmark.

Muudetud balexander poolt

All Replies (1)

more options

There should be an arrow or + to the left of those folders to open them and see sub folders in them if there are any.

If you do not see those arrows then you can start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.