This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How do I replace 3.6.16 with 4.0? Tried Downloading and following instructions and did not work

  • 3 vastust
  • 3 on selline probleem
  • 1 view
  • Viimati vastas dynamite

more options

I downloaded the installer from the website to my Desktop, clicked on the dmg icon which opened two things; a "drive" icon and a window with the firefox logo/icon pointing to the applications folder. When I dragged the logo/icon into the Applications folder I recieved this message: "A newer item named “Firefox” already exists in this location. Do you want to replace it with the older one you’re moving?" Since I am running 3.6.16, I found this confusing and did not proceed. Didn't want to screw up what I had. Is it ok to proceed despite this msg.

I downloaded the installer from the website to my Desktop, clicked on the dmg icon which opened two things; a "drive" icon and a window with the firefox logo/icon pointing to the applications folder. When I dragged the logo/icon into the Applications folder I recieved this message: "A newer item named “Firefox” already exists in this location. Do you want to replace it with the older one you’re moving?" Since I am running 3.6.16, I found this confusing and did not proceed. Didn't want to screw up what I had. Is it ok to proceed despite this msg.

All Replies (3)

more options

This is normal - the internal timestamp of 3.6.16 file is higher than that of 4.0. It is ok to proceed and replace 3.6.16 with 4.0.

more options

ok, thanks. I'll try again. 20 minutes later.......it worked and all is well. Even figured out how to move the home button back to the left side where I was accustomed to looking for it. For me....an incredible accomplishment! Thanks again.

Muudetud pensive1 poolt

more options

You're welcome !
Please log in and click on the Solved button to mark this question as solved for the benefit of other users. Thanks !