This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I am unable to uninstall 3.0.10 using add/remove nor uninstall. It is taking 31Gb of my hard drive.

  • 1 vastus
  • 4 on selline probleem
  • 1 view
  • Viimati vastas TonyE

more options

Everytime I click "remove" from control panel Mozilla Firefox 3.0.10,it flashes and nothing happens. Tried the Firefox helper.exe in the uninstall folder and it only flashes. Still taking up 31Gb of my hard drive.

Everytime I click "remove" from control panel Mozilla Firefox 3.0.10,it flashes and nothing happens. Tried the Firefox helper.exe in the uninstall folder and it only flashes. Still taking up 31Gb of my hard drive.

All Replies (1)

more options

It is unlikely to be using 31Gb, sometimes the about of disk space reported by the Windows control panel's add/remove programs dialog is very inaccurate. The Firefox 3 program takes up about 25Mb

You can manually remove Firefox by deleting its files and folders as shown here - http://kb.mozillazine.org/Uninstalling_Firefox