This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Page back button is disabled after clicking to another web page, causing me to lose the original page.

SharonDee
SharonDee
more options

When I click to follow a link from one of my home pages, the back button becomes disabled. This has the effect of "disappearing" the first page and "stranding" the link I traveled to.

The only work around is enter the site again. Subsequent clicks from the page don't cause it to disappear again.

When I click to follow a link from one of my home pages, the back button becomes disabled. This has the effect of "disappearing" the first page and "stranding" the link I traveled to. The only work around is enter the site again. Subsequent clicks from the page don't cause it to disappear again.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

I would suspect a slightly incompatible addon of causing that to happen.

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes