This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How come my scans are being saved as pdf files, I want them saved as JPEG or JPG

  • 1 vastus
  • 7 on selline probleem
  • 1 view
  • Viimati vastas cityminz

more options

I am a member of ancestry.com and need to upload my photos into my ancestry program, however, when I scan a photo, it automatically is generated as a PDF and I cannot upload it. Can you tell me what to do to get my scanned docs to save as a JPG file?

I am a member of ancestry.com and need to upload my photos into my ancestry program, however, when I scan a photo, it automatically is generated as a PDF and I cannot upload it. Can you tell me what to do to get my scanned docs to save as a JPG file?

All Replies (1)

more options

is this going with firefox??? buddy, look, use some pdf viewer software, like um, you know, foxit-reader or somewhat similar, then zoom in and out, make it suitable for your pc screen, then, do print-screen, then open microsoft paint tool, then paste it, then save it as jpeg. then ok.