This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I tried to get firefox 4 but every time I download I get message telling me to reboot and I just go in circles as it uninstalled and I cannot reload firefox

  • 1 vastus
  • 3 on selline probleem
  • 1 view
  • Viimati vastas cityminz

more options

I want to get firefox4 I clicked download and got message " reboot to finish uninstall old version" but every time I reboot I get the same message so I have now done it 4 times how do I get Mozzilla Firefox?

I want to get firefox4 I clicked download and got message " reboot to finish uninstall old version" but every time I reboot I get the same message so I have now done it 4 times how do I get Mozzilla Firefox?

All Replies (1)

more options

do you have administrator privilege? and the right method to reinstall it goes like this, take admin privilege, then do remove through control panel, remove all addons, then reboot the OS, then run the new version install pack of firefox 4.0. do NOT do installing new version before uninstalling reboot... so ... i thought u get the answer.