This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Unable to use any website with Java

more options

Okay so ever since I updated to Firefox 4 I can't use any Java at all. I tried searching for some solution but none of them work. Whenever I go to an area that requires Java, it tells me I do not have Java installed, and there is nothing wrong with my plugins. So I tried researching this problem and found that I supposedly need Java version 6 Update 10 or higher, yet I have java version 6 update 11. So the problem is obviously with Firefox and not with me... Now I'm forced to use Internet Explorer, and god knows how horribly slow and freeze-prone that web browser is. Yet a slow browser is better than being unable to use a browser at all...Help?

Okay so ever since I updated to Firefox 4 I can't use any Java '''at all'''. I tried searching for some solution but none of them work. Whenever I go to an area that requires Java, it tells me I do not have Java installed, and there is nothing wrong with my plugins. So I tried researching this problem and found that I supposedly need Java version 6 Update 10 or higher, yet I have java version 6 update 11. So the problem is obviously with Firefox and not with me... Now I'm forced to use Internet Explorer, and god knows how horribly slow and freeze-prone that web browser is. Yet a slow browser is better than being unable to use a browser at all...Help?

Valitud lahendus

The problem may be that you have a very old version of Java installed

  • that is 14 updates behind
  • has many know security issues
  • sites may not work if the site detects the old security-riddled version

Yes, Java 1.6.0_10 is a minimum, but you should always keep your programs and plugins updated to the latest versions.

You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
  1. Check your plugin versions on either of the following links':
  2. Update the Java plugin to the latest version.
Loe vastust kontekstis 👍 0

All Replies (2)

more options

Valitud lahendus

The problem may be that you have a very old version of Java installed

  • that is 14 updates behind
  • has many know security issues
  • sites may not work if the site detects the old security-riddled version

Yes, Java 1.6.0_10 is a minimum, but you should always keep your programs and plugins updated to the latest versions.

You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
  1. Check your plugin versions on either of the following links':
  2. Update the Java plugin to the latest version.
more options

Got it, thanks!