This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I need to go back to the 3.6 version to use some ofhte features of ancestry.com and cannot find out how to do this

more options

I am unable to use the enhances image viewer on ancestry . com with the 4.1 program of firefox . i was instructed to remove 4.1 and go back to 3.6. i cannot find any instructions on how to do this. Please help

I am unable to use the enhances image viewer on ancestry . com with the 4.1 program of firefox . i was instructed to remove 4.1 and go back to 3.6. i cannot find any instructions on how to do this. Please help

All Replies (1)

more options

Since you want the older version for just one particular website and its' plugin, you might be better off installing Portable Firefox 3.6.17 to your hard drive and use that version with Ancestry.com. Continue using Firefox 4.0.1 for other websites. Portable Firefox installs completely into its' own set of folders and won't interfere with any other version of Firefox you have installed.

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36