This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I am unable to download firefox on my laptop why?

  • 1 vastus
  • 11 on selline probleem
  • 4 views
  • Viimati vastas cor-el

mlb661
mlb661
more options

I have tried to download this to my laptop and it gets tot he last part of the download 99 percent then says unable to download so i retry. what is the problem. i have windows vista 64 bit and am unable to download flash player either. i have windows explorer 9 and wanted firefox

I have tried to download this to my laptop and it gets tot he last part of the download 99 percent then says unable to download so i retry. what is the problem. i have windows vista 64 bit and am unable to download flash player either. i have windows explorer 9 and wanted firefox

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.