This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

You Tube won't play. OK on IE and Chrome. No crash message for flash. Adobe Flash updated.

  • 1 vastus
  • 10 on selline probleem
  • 1 view
  • Viimati vastas cor-el

adrienlorrain
adrienlorrain
more options

I am running Windows7 Home Premium. I can play You Tube videos fine on IE and Chrome but on Firefox all I get is a blank black box. The You Tube site opens OK, just won't play anything. I do not get a crash message about Flash. Everything was fine until a couple days ago. Version is Shockwave Flash 10.3.181.34 Firefox5.0 installed

I am running Windows7 Home Premium. I can play You Tube videos fine on IE and Chrome but on Firefox all I get is a blank black box. The You Tube site opens OK, just won't play anything. I do not get a crash message about Flash. Everything was fine until a couple days ago. Version is Shockwave Flash 10.3.181.34 Firefox5.0 installed

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable the hardware acceleration in the Flash Player.

See Flash videos won't play full screen

Flash "Display settings" window: