This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Can I update from version 3.6.18 to version 5.x

  • 12 vastust
  • 5 on selline probleem
  • 6 views
  • Viimati vastas Hasan

more options

Can I update from version 3.6.18 to version 5.x

Can I update from version 3.6.18 to version 5.x

All Replies (12)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click Check for Updates -> if an updated version is found then download the latest version and install it.

Check and tell if its working.

more options

No update is found when I go that way

more options

which version is displayed when you go to Help Menu -> About Firefox ??

more options

version 3.6.18

more options

but the User Agent is showing that you are already using Firefox 5.0 when i click your "More System Details". Check this attachment.

more options

Now that confused me completely.....

more options

-> Close Firefox (ALT + F -> Exit)

Start Firefox in Safe Mode by Holding the SHIFT key while starting Firefox

                      OR

select "Start -> Run" and enter the following in the Windows Run box:

      firefox -safe-mode
                      OR
      "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode 

-> Safe Mode window will appear -> click "Continue in Safe Mode".

Check which version its showing now.

Muudetud Hasan poolt

more options

shows me v 3-6-18 also

more options

forget all that check this.

Installing Firefox on Windows

https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows

Check and tell if its working.

Muudetud Hasan poolt

more options

OK - Lets go this way... can I just get version 5 and install it??

more options

yes follow the link provided in my previous post and choose the latest version available for your platform

more options

To help other users find solutions, please return to this Thread and Sign-in to the

forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply