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My bank's website is no longer available on Firefox. I can access from Explorer. The Bank claims the problem is with Mozilla Firefox. The URL http://www.providentnj.com/ comes back with a "Bad Request" message. Any assistance would be appreciated.

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  • Viimati vastas TerrieK

TerrieK
TerrieK
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As of last night 7/20/2011 I was not able to access my bank's website. I contacted the bank today and they claim the problem is with Mozilla Firefox. I am able to access the URL from Internet Explorer. The URL returns a 'Bad Request' message.

As of last night 7/20/2011 I was not able to access my bank's website. I contacted the bank today and they claim the problem is with Mozilla Firefox. I am able to access the URL from Internet Explorer. The URL returns a 'Bad Request' message.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
TerrieK
TerrieK Küsimuse esitaja
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thank you for your suggestion but it's not corrupt cookies. My bank replied they are aware of the problem and are working on resolving it. Hopefully they are working along with Mozilla.