This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox won't open my PayPal account. There is a message about security certificates

  • 1 vastus
  • 2 on selline probleem
  • 13 views
  • Viimati vastas cor-el

dextaman
dextaman
more options

I am having a lot of trouble with security certificates for different sites. Messages keep coming up about invalid security certificates and it isn't true. I have to check my PayPal account and I can't get into it. eBay also register as invalid security certificates.

I am having a lot of trouble with security certificates for different sites. Messages keep coming up about invalid security certificates and it isn't true. I have to check my PayPal account and I can't get into it. eBay also register as invalid security certificates.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that your security software isn't intercepting secure connections and send its own certificate.

You can retrieve the certificate and check who issued the certificate.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button to inspect the certificate and check who is the issuer and other details.