This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I paid to have you install firefox last week, You installed wrong ver.

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Noreth

more options

On your order # 9191045-207 you installed firefox for me and cleaned up my D: drive. I have Win 7 with 3,5 gig and should have had installed a 64 bit system instead of 32 bit. Also my Norton signal shows error code of D: drive needs to be cleaned as it is full. Please contact me about help. I am a novice user and am 76 yrs old, so I need you to go in and make the changes for me.

On your order # 9191045-207 you installed firefox for me and cleaned up my D: drive. I have Win 7 with 3,5 gig and should have had installed a 64 bit system instead of 32 bit. Also my Norton signal shows error code of D: drive needs to be cleaned as it is full. Please contact me about help. I am a novice user and am 76 yrs old, so I need you to go in and make the changes for me.

All Replies (1)

more options

1st, i don't think that you have to pay to use Firefox, it's totally free. 2nd, as far as i know there's no 64bit version. 3d, if your Hard Disk Drive (D:) is full, why should firefox team care of it? I mean, it's not their job, Firefox is just a web browser.