This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Is there a recent firefox update that requires that I turn off my mvirus protection?

more options

I have been receiving a Firefox update request stating that to install I must turn off my virus protection. Is this a real update request? Is there a way to get the update without turning off my virus protection?

I have been receiving a Firefox update request stating that to install I must turn off my virus protection. Is this a real update request? Is there a way to get the update without turning off my virus protection?

All Replies (1)

more options

You're not reading that update message completely or understanding exactly what would be disabled. Firefox only disables incompatible add-ons, not anti-virus programs.