This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Incorrect characters-or none at all when typing on any website

  • 1 vastus
  • 4 on selline probleem
  • 2 views
  • Viimati vastas cor-el

larimack
larimack
more options

The number/symbol row of keys does not work on ANY webpage. There is either no response to a keystroke, or a copy of the last letter typed is returned. I can only get numbers from the number pad, and if I need a symbol like '@', I have to copy it from somewhere else, like a Word document or the character map. The keys work fine in MS Office Programs. I use an older version of Firefox, for compatibility with my online classes.

The number/symbol row of keys does not work on ANY webpage. There is either no response to a keystroke, or a copy of the last letter typed is returned. I can only get numbers from the number pad, and if I need a symbol like '@', I have to copy it from somewhere else, like a Word document or the character map. The keys work fine in MS Office Programs. I use an older version of Firefox, for compatibility with my online classes.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

You can also try to do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before installing a new copy of the latest Firefox 3.6.x version.

BTW, you can install the portable Firefox 3.6.x version to access websites that do not work with Firefox 5+.