This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

firefox crashes about every 30 minutes since I loaded norton 360

arthurnjhoffman
arthurnjhoffman
more options

I have a pc with windows 7. Since loading norton 360 mozilla crashes about every 30 minutes. It is often in email or when opening an attachment, but at other times too. I send the crash reports each time

I have a pc with windows 7. Since loading norton 360 mozilla crashes about every 30 minutes. It is often in email or when opening an attachment, but at other times too. I send the crash reports each time

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.