This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Why is Firefox saving all files in "firefox document" format?

  • 6 vastust
  • 2 on selline probleem
  • 4 views
  • Viimati vastas avariado

more options

When I try to download a file by 'save target as' the only option I get is to save the file in Firefox Document format ( url.htm ). Why is that happening?!

When I try to download a file by 'save target as' the only option I get is to save the file in Firefox Document format ( url.htm ). Why is that happening?!

All Replies (6)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See also:

more options

Thanks for answering but that didn't work. In safe mode Firefox does the same. All files I google for are downloaded as url.htm when using "save target as". This is a fresh install of Windows 7. No virus, no spyware. Everything works good, except that problem with Firefox. That feature is working fine in Internet Explorer.

more options

It maybe because the target is not a direct URL. Sometimes the target would be a page on the result site from where it is redirected to the actual file. You can check that if you hover the mouse over a link.

more options

No! This happens with ALL files I try to download! But I've just noticed that this problem only occurs in Google Search! I can't reproduce it in Bing, for example, "save link as" works fine there. This is an issue between Firefox and Google... weird!

more options

The links on the Google results page are modified via onclick if you click them to allow phishing detection, so you need to open such a link and save the pages or links from the tab.

more options

Thank you for all your help, guys. So this is a normal thing? Because I was feeling like I was the only soul in the universe with this problem... And there's more. I've just discovered that I can use "save link as" in Google results when making the search through the tiny search bar integrated in Firefox!