This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Save password and bookmark popups not working

  • 2 vastust
  • 3 on selline probleem
  • 1 view
  • Viimati vastas cozy_b

more options

Since about FF6 (I'm now on 7), the "Save Password?" popup and the "Save Bookmark" popup have not been appearing.

After logging into a new site, I see the key icon in the location bar, but clicking it does not make the "Save Password" popup appear.

Clicking on the bookmarks button (next to the search bar), then "Bookmark This Page" does save a bookmark (instantly), but without displaying the dialog box (popup) that asks where I'd like to file the bookmark.

Since about FF6 (I'm now on 7), the "Save Password?" popup and the "Save Bookmark" popup have not been appearing. After logging into a new site, I see the key icon in the location bar, but clicking it does not make the "Save Password" popup appear. Clicking on the bookmarks button (next to the search bar), then "Bookmark This Page" does save a bookmark (instantly), but without displaying the dialog box (popup) that asks where I'd like to file the bookmark.

Valitud lahendus

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Loe vastust kontekstis 👍 0

All Replies (2)

more options

Valitud lahendus

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Bingo. It was the hardware acceleration. Tools --> Options --> Advanced. Uncheck "Use hardware acceleration when available" and it works fine. Thanks!