This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

error: platform version '7.0.1' is not compatable with minversion > = 8.0.1 maxversion < = 8.0.1,

  • 1 vastus
  • 13 on selline probleem
  • 7 views
  • Viimati vastas cor-el

more options

I've never had a problem with this or like this before and have been using both Windows 7 and Zone Alarm with Firefox for at least a year. When I first open Firefox with Zone Alarm on, it gives the error message. When I close Zone Alarm, Firefox will now open and stay open working fine. When I open Zone Alarm after starting Firefox, it stays running with no problems. I can even open other tabs with no problem. Scratching my head, lol. Thanks for your help.

I've never had a problem with this or like this before and have been using both Windows 7 and Zone Alarm with Firefox for at least a year. When I first open Firefox with Zone Alarm on, it gives the error message. When I close Zone Alarm, Firefox will now open and stay open working fine. When I open Zone Alarm after starting Firefox, it stays running with no problems. I can even open other tabs with no problem. Scratching my head, lol. Thanks for your help.

All Replies (1)

more options

If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: