This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

version 5.0.1 - accidentally chose to remember a digital certificate, now need to "unselect" that option, but don't know how

  • 4 vastust
  • 2 on selline probleem
  • 12 views
  • Viimati vastas nraff

nraff
nraff
more options

Using version 5.0.1 to access Bank of America web-based cash reporting. Have 2 different certificates for 2 different accounts. Accidentally left the box to always use this certificate selected, now I can't access the other bank account because I can't switch between the certificates.

Using version 5.0.1 to access Bank of America web-based cash reporting. Have 2 different certificates for 2 different accounts. Accidentally left the box to always use this certificate selected, now I can't access the other bank account because I can't switch between the certificates.

Valitud lahendus

Look here:

  • Tools > Options > Advanced > Encryption: Certificates > View Certificates : Servers
Loe vastust kontekstis 👍 0

All Replies (4)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

try to reset prefrence

Firefox 8:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valitud lahendus

Look here:

  • Tools > Options > Advanced > Encryption: Certificates > View Certificates : Servers
nraff
nraff Küsimuse esitaja
more options

I appreciate the replies - have discovered that if i go to the certificate needed for the site, double click on it, then lunch the site, it seems to resolve the error. However, it would be nice if the pop-up box containing the certificates available to use would come back up, without the option to always use this certificate for this site option unchecked.

nraff
nraff Küsimuse esitaja
more options

Oh - and unfortunately, the bank's site will not work with any Firefox versions above 5.0.1, so upgrades are out of the question.