Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I cannot copy on Mac OSX from Hotmail using Command-C. Why?

  • 2 vastust
  • 25 on selline probleem
  • 1 view
  • Viimati vastas jhartmann

jhartmann
jhartmann
more options

I used to be able to do this just fine, but now, since I installed version 8.01, the only way I can copy is to use the copy function from the pull down menu. Command-C works with Google email and from various search info. but not at all when I open a Hotmail message.

I used to be able to do this just fine, but now, since I installed version 8.01, the only way I can copy is to use the copy function from the pull down menu. Command-C works with Google email and from various search info. but not at all when I open a Hotmail message.

Valitud lahendus

Reason for this problem: Hotmail introduced a new keyboard shortcut feature which has been acting out on OSX.

Fix for this problem:

  1. Goto Hotmail options (top right hand corner of Hotmail) and select More Options.
  2. Under the category Customising Hotmail select the option Keyboard Shortcuts
  3. Select 'Turn off keyboard shortcuts' and then save!

All fixed, CMD+C will now work to copy text :)

Loe vastust kontekstis 👍 28

All Replies (2)

bburne
bburne
more options

Valitud lahendus

Reason for this problem: Hotmail introduced a new keyboard shortcut feature which has been acting out on OSX.

Fix for this problem:

  1. Goto Hotmail options (top right hand corner of Hotmail) and select More Options.
  2. Under the category Customising Hotmail select the option Keyboard Shortcuts
  3. Select 'Turn off keyboard shortcuts' and then save!

All fixed, CMD+C will now work to copy text :)

jhartmann
jhartmann Küsimuse esitaja
more options

Thank you so, so much for the GREAT answer. Many others, I'm sure have the same problem and will be helped by this.