Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

One friend , and only one, is unable to send, or I cannot receive his emails

  • 1 vastus
  • 1 on selline probleem
  • 4 views
  • Viimati vastas Hasan

more options

Since installing Firefox, Mozilla, one friend seems unable to contact me by email - there was no problem before. He sends me email, which does not bounce, but there is no sign of it in my webmail, or OE inbox. I use a dongle to receive my Broadband and emails. There are no problems with any other senders

Since installing Firefox, Mozilla, one friend seems unable to contact me by email - there was no problem before. He sends me email, which does not bounce, but there is no sign of it in my webmail, or OE inbox. I use a dongle to receive my Broadband and emails. There are no problems with any other senders

All Replies (1)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update Firefox to the latest version (9.0.1)

-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox