This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

maleware

  • 2 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas mgerber

more options

Something has taken start-up control to replace the homepage preference in the file prefs.js with www.searchqu.com\413. I have edited the prefs.js file replacing the home page with yahoo. That file gets changed as Firefox gets loaded. McAfee has not found any maleware on my computer. I've uninstalled and reinstalled without correcting the problem. The problem is also on MS Internet Explorer. There may be a problem with Java. I'm using 6.0.300

Something has taken start-up control to replace the homepage preference in the file prefs.js with www.searchqu.com\413. I have edited the prefs.js file replacing the home page with yahoo. That file gets changed as Firefox gets loaded. McAfee has not found any maleware on my computer. I've uninstalled and reinstalled without correcting the problem. The problem is also on MS Internet Explorer. There may be a problem with Java. I'm using 6.0.300

All Replies (2)

more options

Hi mgerber,

If you've been hit with some Malware this article will help. There is lots of good information in there that should get your computer cleaned up in no time.

Hopefully this helps!

more options

Thanks for the information. Since I posted the question I have discovered that a tool bar named searchqu was blocking changes to the the home page. I was able to stop it from blocking changes; however, I haven't found where to deleted it from Firefox.