Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Browser hijacked by Firefox help page

  • 2 vastust
  • 3 on selline probleem
  • 6 views
  • Viimati vastas texasace00

texasace00
texasace00
more options

After the latest update every time I start my browser, this comes up..nothing can remove it....

http://www.mozilla.org/en-US/firefox/9.0.1/whatsnew/

After the latest update every time I start my browser, this comes up..nothing can remove it.... http://www.mozilla.org/en-US/firefox/9.0.1/whatsnew/

Valitud lahendus

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Not related to your problem but Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Loe vastust kontekstis 👍 0

All Replies (2)

Hasan
Hasan
more options

Valitud lahendus

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Not related to your problem but Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
texasace00
texasace00 Küsimuse esitaja
more options

Thanks for the reply. As an advanced user, I tried all of that and more. Seems like the update corrupted my mozilla, I deleted it and reinstalled it. No more hijacked page.