This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox does not launch a website when I click a link.

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

When I click on some links firefox opens a new tab but does not launch the web page. The tab says (GIF Image, 1 x 1 pixels) but the screen is blank. I can get to the sites on my wife's firefox, but not on mine or on chrome from my computer.

When I click on some links firefox opens a new tab but does not launch the web page. The tab says (GIF Image, 1 x 1 pixels) but the screen is blank. I can get to the sites on my wife's firefox, but not on mine or on chrome from my computer.

Valitud lahendus

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead.
Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"

See:

Loe vastust kontekstis 👍 0

All Replies (1)

more options

Valitud lahendus

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead.
Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"

See: