This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Java-based media players no longer have working buttons.

  • 2 vastust
  • 3 on selline probleem
  • 1 view
  • Viimati vastas sephirothx

more options

When I visit a website using java-based media players embedded on the page, autoplay will work just fine, but play/pause, volume control, etc. will not click. I already had Firefox updated to 10.0.2 days before this problem cropped up. With the exact same plugins, the same websites are viewable and buttons are clickable in Chrome and IE.

To resolve the issue, I uninstalled, reinstalled, and updated Firefox, Java, Flash and Shockwave. I tried disabling addons, all with no change. All plugins are up to date, as are all active addons.

When I visit a website using java-based media players embedded on the page, autoplay will work just fine, but play/pause, volume control, etc. will not click. I already had Firefox updated to 10.0.2 days before this problem cropped up. With the exact same plugins, the same websites are viewable and buttons are clickable in Chrome and IE. To resolve the issue, I uninstalled, reinstalled, and updated Firefox, Java, Flash and Shockwave. I tried disabling addons, all with no change. All plugins are up to date, as are all active addons.

All Replies (2)

more options

Do you really mean Java or do you mean JavaScript?

To avoid confusion:

If JavaScript isn't working then make sure that a Firefox extension or your security software isn't blocking JavaScript.

more options

Yes, I do mean Java...at least I think I do. Jwplayer, and other embedded video players like it are the ones I'm having a problem with. Perfect example, gamespot.com. Since 3 days ago, out of a clear blue sky, I can't skip ahead, play/pause, or adjust volume for any of their videos at all.