This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Upgrade has clobbered bookmarks

  • 3 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

SunsetKid
SunsetKid
more options

All was going well with Firefox 11 this morning until it installed an automatic upgrade. Now all bookmarks have been lost. I tried restoring from a previous date. Nada! History is lost as well. I uninstalled and reinstalled Firefox. This did nothing. My addons are still operating. As an experiment I tried to import my Firefox bookmarks into Chrome. Chrome found them and imported them. I then tried to import these bookmarks into Firefox. It would not work. All of this happened during the latest upgrade. I tried running is safe mode - no bookmarks and no ability to restore them. Firefox is also sluggish. Not so with IE.

All was going well with Firefox 11 this morning until it installed an automatic upgrade. Now all bookmarks have been lost. I tried restoring from a previous date. Nada! History is lost as well. I uninstalled and reinstalled Firefox. This did nothing. My addons are still operating. As an experiment I tried to import my Firefox bookmarks into Chrome. Chrome found them and imported them. I then tried to import these bookmarks into Firefox. It would not work. All of this happened during the latest upgrade. I tried running is safe mode - no bookmarks and no ability to restore them. Firefox is also sluggish. Not so with IE.

Muudetud SunsetKid poolt

Valitud lahendus

I copied places.sqlite from my desktop computer to my laptop. Problem solved. Thanks.

Loe vastust kontekstis 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

SunsetKid
SunsetKid Küsimuse esitaja
more options

Valitud lahendus

I copied places.sqlite from my desktop computer to my laptop. Problem solved. Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome