Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Shortly after downloading a security update for Firefox, I started seeing strange encoding problems. Then Firefox started crashing all the time.

  • 2 vastust
  • 2 on selline probleem
  • 2 views
  • Viimati vastas pishogue

more options

Crashed happened immediately after opening, even in Safe Mode. I downloaded the newest version of Firefox but that did not fix the problem. (Those early encoding problems I saw were bars on 7's, etc) Now I'm seeing encoding problems with Safari, which has now started to crash regularly on me. Need to finish a second thesis soon and this is very bad.

Crashed happened immediately after opening, even in Safe Mode. I downloaded the newest version of Firefox but that did not fix the problem. (Those early encoding problems I saw were bars on 7's, etc) Now I'm seeing encoding problems with Safari, which has now started to crash regularly on me. Need to finish a second thesis soon and this is very bad.

Valitud lahendus

You can do a check for corrupted and duplicate fonts and other font issues:

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Valitud lahendus

You can do a check for corrupted and duplicate fonts and other font issues:

more options

Followed your advice: used FontBook's option to "resolve duplicates" and cleared all my font caches with FontNuke, and everything's working fine now. Thank you so much!

Muudetud pishogue poolt