This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

FireFox 13 printing error mac 10.6

  • 2 vastust
  • 4 on selline probleem
  • 18 views
  • Viimati vastas dharris

dharris
dharris
more options

Just updated to Firefox 13 (Mac OS 10.6.8) and now cannot print to pdf or print - preview or print to real printer. Error message says "Printer Error : an unknown error occurred while printing"

Just updated to Firefox 13 (Mac OS 10.6.8) and now cannot print to pdf or print - preview or print to real printer. Error message says "Printer Error : an unknown error occurred while printing"

All Replies (2)

ideato
ideato
more options

Try Reset Firefox printer setting and try again.


thank you

dharris
dharris Küsimuse esitaja
more options

Thanks ideato for the tip. I did try resetting the printer, and editing the pref.js file and then resetting FF itself. Unfortunately it did not seem to make a difference. I might add that after the error message FF ends up crashing each time.

Is there anyway to revert back to version 12?