This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Cannot watch CBC National news on Firefox anymore, but can on Safari and Explorer

  • 1 vastus
  • 2 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

For about two weeks I've been unable to watch the CBC National News, live or not. I can sometimes watch the individual videos, but often, when I can actually get the National on my screen, it is either from the day before, or the Flash player keeps crashing. I send the report, try again and it crashes again, until I give up in frustration. Called CBC, they suggested I try on Safari or Explorer, and it works on both.I was also told that it could be due to the new upgrade? I really don't like Explorer, and Firefox is my preferred browser, so any chance that this problem is fixable?

For about two weeks I've been unable to watch the CBC National News, live or not. I can sometimes watch the individual videos, but often, when I can actually get the National on my screen, it is either from the day before, or the Flash player keeps crashing. I send the report, try again and it crashes again, until I give up in frustration. Called CBC, they suggested I try on Safari or Explorer, and it works on both.I was also told that it could be due to the new upgrade? I really don't like Explorer, and Firefox is my preferred browser, so any chance that this problem is fixable?

All Replies (1)

more options

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.