This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why doesn't Kaspersky Password Manager 6.0.1.55 not work with Firefox?

  • 2 vastust
  • 15 on selline probleem
  • 13 views
  • Viimati vastas hwleo

hwleo
hwleo
more options

Following Firefox update to 17.0.1 my Kaspersky P/M 6.0.1.54 was noted as being incompatible. I since downloaded a patch to upgrade the P/M to 6.0.1.55. This appears in my list of add-ons but when a password is required it is not filled in as it was before the Firefox update. Also P/M 6.0.1.54 appears on the Extensions tab as (disabled) but I can't get proper instruction from Help on how to get rid of it. Any help you can provide would be appreciated. Thank you. On the Installed plugins information in the box below I do not see the P/M 6.0.1.54 in the list. However it appears in the Plugins tab in the Add-ons Manager.

Following Firefox update to 17.0.1 my Kaspersky P/M 6.0.1.54 was noted as being incompatible. I since downloaded a patch to upgrade the P/M to 6.0.1.55. This appears in my list of add-ons but when a password is required it is not filled in as it was before the Firefox update. Also P/M 6.0.1.54 appears on the Extensions tab as (disabled) but I can't get proper instruction from Help on how to get rid of it. Any help you can provide would be appreciated. Thank you. On the Installed plugins information in the box below I do not see the P/M 6.0.1.54 in the list. However it appears in the Plugins tab in the Add-ons Manager.

Valitud lahendus

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

Loe vastust kontekstis 👍 1

All Replies (2)

adampeebleswrites
adampeebleswrites
more options

Valitud lahendus

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

hwleo
hwleo Küsimuse esitaja
more options

Yes I have installed the Kaspersky Password Manager patch released earlier this month and the problem I was having seems to be solved.