This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

My Mozila Firefox is out of control. Since yesterday it just can't open none page of internet. I don't know what to do. Please help me!

  • 1 vastus
  • 3 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

When I opened my Mozilla yesterday, I think the problem was with the internet conexion. But when I try the Internet Explorer everything was OK. Until today, the Firefox is not working. For example, a mesange that shows inthe screen is:

The connection has timed out

     The server at www.google.com.br is taking too long to respond.
    The site could be temporarily unavailable or too busy. Try again in a few moments.
 If you are unable to load any pages, check your computer's network connection.
 If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
When I opened my Mozilla yesterday, I think the problem was with the internet conexion. But when I try the Internet Explorer everything was OK. Until today, the Firefox is not working. For example, a mesange that shows inthe screen is: The connection has timed out The server at www.google.com.br is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: