This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox won't display Google maps properly

  • 4 vastust
  • 5 on selline probleem
  • 1 view
  • Viimati vastas dmg456

dmg456
dmg456
more options

I'm using Firefox 18.0.1 which I think is the latest version, on a PC. When Google maps comes up, the zoom bar and all the other buttons and controls on the map itself are way, way too small. So small as to be almost unusable, although they are functional. The map itself also seems to take up more of the screen than it used to.

Firefox works fine on Mapquest (for example). The Internet Explorer (Microsoft) browser works fine on Google maps. It's just the particular combination of Firefox and Google maps that has a problem. Any suggestions?

I'm using Firefox 18.0.1 which I think is the latest version, on a PC. When Google maps comes up, the zoom bar and all the other buttons and controls on the map itself are way, way too small. So small as to be almost unusable, although they are functional. The map itself also seems to take up more of the screen than it used to. Firefox works fine on Mapquest (for example). The Internet Explorer (Microsoft) browser works fine on Google maps. It's just the particular combination of Firefox and Google maps that has a problem. Any suggestions?

Valitud lahendus

hello dmg456, please try to press ctrl + 0 ('zero') while you're on google maps in order to reset the zoom level of the page.

or in case this doesn't fix the issue go through the other common troubleshooting steps described at Websites look wrong or appear differently than they should

Loe vastust kontekstis 👍 2

All Replies (4)

philipp
philipp
  • Moderator
more options

Valitud lahendus

hello dmg456, please try to press ctrl + 0 ('zero') while you're on google maps in order to reset the zoom level of the page.

or in case this doesn't fix the issue go through the other common troubleshooting steps described at Websites look wrong or appear differently than they should

dmg456
dmg456 Küsimuse esitaja
more options

Hello 'mad' It worked! Thanks very much for your help. Maybe it's one of those things that you just have to know. I mean, <ctrl> 0, I wouldn't ever have got there on my own. Dave

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the zoom items in the View menu.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Press the F10 key or tap the Alt key to bring up the "Menu Bar" temporarily if the menu bar is hidden.

dmg456
dmg456 Küsimuse esitaja
more options

Thanks cor-el, what you said about the menu bar definitely helped. 

'mad' told me about <ctrl> 0, which worked, and I probably could have gotten there myself if the menu bar had been visible.  But I didn't know there even *was* a menu bar.  I fixed that so it's  up all the time now.

You can certainly find the menu bar option even when it's hidden so I don't really have an excuse. It's just that with the usual software philosophy of top-down search by a series of pulldown menus, you have to recognize the significance of one pathway out of the many you are looking at. Dave