This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Adobe Flash player crash, not even starting.... and some time ago have problem in opening firefox, but solve by just disabling the graphic acceleration. why ??

  • 4 vastust
  • 8 on selline probleem
  • 1 view
  • Viimati vastas Andrew

more options

Firefox and IE having this problem but chrome running well...... why this happening?? and when i enable graphic acceleration Firefox not even open.... i try all things install flash new ver. ,downgrade etc......but no success.help me .....:(

Firefox and IE having this problem but chrome running well...... why this happening?? and when i enable graphic acceleration Firefox not even open.... i try all things install flash new ver. ,downgrade etc......but no success.help me .....:(

All Replies (4)

more options

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

It could be a Windows 8, 64bit related problem:

https://bugzilla.mozilla.org/show_bug.cgi?id=814963

more options

bp-51167431-38d7-467a-9a8c-42f262130228

bp-352116b0-fb74-46d6-9d84-578d62130228

0a933543-8dec-45ae-a820-12d2d7ded59c

these are the most resent crash reports. hope u find something.:)
more options

I'm not sure what it is caused by but we can always troubleshoot; Please see as mentioned Troubleshoot Firefox crashes (closing or quitting unexpectedly)