This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

In last 2 weeks, after opening and running normally, I'm getting a crash report every time I close Firefox in the normal way.

  • 5 vastust
  • 1 on selline probleem
  • 12 views
  • Viimati vastas user633449

deekay53
deekay53
more options

Firefox appears to working normally. However during the last two weeks I am getting a crash report everytime I exit Firefox normally. There doesn't appear to be any problem - just thye constant crash reports.

Firefox appears to working normally. However during the last two weeks I am getting a crash report everytime I exit Firefox normally. There doesn't appear to be any problem - just thye constant crash reports.

All Replies (5)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

hey Firefox 3.6 is no longer supported see Update Firefox to the latest version

user633449
user633449
more options

After you update to Firefox 20.0.1, please let us know if Firefox is still crashing.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the latest Firefox 20.0.x release in all languages and for all Operating Systems here:

See also:

deekay53
deekay53 Küsimuse esitaja
more options

One issue with this is that although my automatic updating box is checked, the update history reveals that Firefox has not been updating. Neither will it generate an update process if I go the the Help: About...

Is there another way of triggering the update process or, should I download the latest version and install it manually? If so will I lose passwords favourites, bookmarks etc...

Thanks

user633449
user633449
more options

Please just go to www.getfirefox.com to download Firefox 20.0.1