We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

cursor does not works in win8 while updating mozilla

more options

Hi Team,

I have been trying to apply update for Firefox v15 and Thunderbird v16 in my PC in office which runs windows 8 OS, but soon after that my keyboard stops working. As with home PC which also runs the same windows 8 OS its going well with out any issue after the updates, i am really confused kindly let me know what i can do to rectify this issue.

Thanks in advance Venkatesh VRH

Hi Team, I have been trying to apply update for Firefox v15 and Thunderbird v16 in my PC in office which runs windows 8 OS, but soon after that my keyboard stops working. As with home PC which also runs the same windows 8 OS its going well with out any issue after the updates, i am really confused kindly let me know what i can do to rectify this issue. Thanks in advance Venkatesh VRH

Muudetud vrh.venkatesh poolt

Valitud lahendus

Some have reported that pressing F9+Windows one or more times has worked to fix issues with the keyboard not working.

Loe vastust kontekstis 👍 2

All Replies (2)

more options

Valitud lahendus

Some have reported that pressing F9+Windows one or more times has worked to fix issues with the keyboard not working.

more options

Hi cor-el

Thanks a ton, the problem got resolved by your given solution.

regards Venkatesh VRH